Content; Video; Development
This eLearning resource provides accredited training and support for workers in the transport industry with issues of workplace communication. In a simulated tram crash we find that workers don't understand policy and procedures and this causes concern for our three characters. This multimedia resources includes a disc, learners' workbook and trainers guide. The learner proceeds through general topic areas with interactive eLearning activities, video demonstrations, video establishment and scenarios that are typical in that industry.